FAQs

Frequently Asked Questions


There are no minimum order amounts set at Strawberry Blushes. If you spend under £30 then we have a set delivery charge of £2.95. If you spend more then you will be offered free postage and packing.

Your order is always dealt with discreetly at Strawberry Blushes. Your credit card or bank statement will show our company name which is Alban Trading Limited and there will be absolutely no suggestion of the type of products that you have ordered from us.

We pride ourselves on discretion and confidentiality. As mentioned above, all company references are Alban Trading Limited and that includes the name on your parcel which is sent in plain packaging. There will never be any indication that you have ordered from an adult website and we can promise your secret is safe with us!

Our website has an SSL certificate and you will be able to see in the website address bar that our web address begins with https which confirms its security. We are serious about customer security and are also a team of web developers and professionals with years in the industry. You are safe!

If you place your order before 3pm Monday to Friday then it will dispatched the same day and depending on what delivery service you choose can take anything from 1-3 working days for UK based orders. You can learn more about our delivery options by clicking here

We most certainly do. As soon as your order has been dispatched we will email you a tracking number and you will be able to keep an eye on your order. Depending on what service you have chosen, the tracking information can be limited for certain delivery options. You can go to our order tracking page at any time and enter your details, or use the tracking number we have provided to track on the Royal Mail website or another courier that we may have used. Or you can tack your order below.

We value every single one of our customers and any problems that you may have are taken seriously and dealt with as swiftly as possible. Please see our Returns and Refunds policy for further information.

It is very important to us at Strawberry Blushes that all of our customers are happy. We fully understand that ordering items online will sometimes lead to you receiving something that isn’t as you expected. If you are not happy with what you have ordered for any reason and it has remained sealed in its packaging and is unused then you will be welcome to return it to us within 14 days of purchase. Please see our Returns policy for further information.

Absolutely not. We never send anything in the post to customers other than the order that has been placed. We respect your privacy totally and can assure you we do not send any marketing material via post.

No. We will never, ever pass on your personal details to anybody else. This is a serious breach of our privacy policy and we would never contemplate ever giving out our customers private information.